About Us
Who we are
BUZZ is an independent Customer Experience (CX), Innovation, and Marketing agency based in Costa Rica. For more than 12 years, we have helped organizations improve customer journeys, strengthen brand connections, and accelerate business growth through strategy, creativity, and technology.
- +12 Years of experience
- +70 Staff members
- +20 Active brands that trust us
Our Mission
We believe
We believe that brands create value when they connect with people through relevant experiences, intelligent solutions, and authentic connections.
Relevant experiences. Intelligent solutions. Authentic connections.
Our Story
From a software startup to a comprehensive partner.
What started as a software startup, then a marketing and advertising agency and now has transformed into a comprehensive partner focused on helping organizations navigate change, improve customer experiences, and unlock new opportunities through innovation.
By combining strategy, creativity, technology, and execution, we help brands remain relevant in increasingly dynamic and competitive environments.
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What started as
A software startup
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Then
A marketing and advertising agency
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And now
A comprehensive partner
Our Values
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Resilience
We adapt, learn, and move forward in the face of challenges.
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Curiosity
We constantly question, explore, and seek new ways to create value.
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Purpose
We approach every project with commitment, passion, and a genuine desire to make an impact.
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Resourcefulness
We find smart, practical solutions that transform complexity into opportunity.
Team
Our Directors
At the heart of our marketing agency is a team of passionate experts dedicated to innovation and excellence.
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Andres Martín
Chief Executive Officer
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Catalina C.
Director of Innovation
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Chepe V.
Creative Director
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Francine G.
Art Director
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Pamela V.
Accounts Director
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Dennis S.
Director of Strategy & Data Science
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Valeria R.
Paid Media Director
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Karol C.
Head of Talent
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Hugo H.
Head of Operations
Where We Are
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San José Costa Rica -
Buenos Aires Argentina -
Bogotá Colombia -
Guatemala City Guatemala
Let’s decode your next challenge together.
Whether you’re ready to transform your customer experience, launch something new, or just want to explore what’s possible, our team is ready to listen.
Get in Touch